Nothing spends money without a human.
Approval gates on anything that buys, refunds, prices, or emails a customer.
Systems · AI automation · Aftermarket performance
Your business moves fast.Your systems should too
- Storefront
- Inventory & Production Software
- Automation
- Shipping
- Finance
At a glance
40
Human touches between cart and carrier — the pattern we build. That gap is the whole job.
- In production
- Agents on our own manufacturing operation’s queues, nightly
- Aftermarket only
- Manufacturers · distributors · shops
- Build, not advise
- We ship the system, then hand you the keys
Readouts describe the firm and the pattern it builds. Client outcomes are discussed under NDA.
Operating principles
Fewer Systems.Fewer Hands.Increased Throughput.
Every action is logged.
Timestamp, input, decision, output, cost. You can read what ran last night, line by line.
One owner, one kill switch.
A named owner and a single click to stop it. It fails closed, never open.
Agents escalate — they don’t guess.
Anything ambiguous goes to a person with the full context attached, not into the void.
You own all of it.
The prompts, the runbook, the connectors, the credentials. No black box, no lock-in.
You know what it costs to run.
Per order and per month, in dollars, before you commit to it.
Six rules, running on a real queue tonight.
Built on the systemsyou already own.
- You almost certainly don’t need more software.
- What you own gets connected, configured and tuned.
- Fewer logins, fewer subscriptions, less retyping.
The stack we live in
- Shopify
- Fishbowl
- AI Agents
- Claude
- LLM Pipelines
- Custom APIs
- Amazon
- ShipStation
- QuickBooks
- Klaviyo
- Webflow
- Next.js
- Postgres
Services
Three systems.One operating problem.
01 / Fishbowl · Integrations · APIs
Systems & Integration
Your storefront and your ERP are both fine. It’s the gap between them that costs you an evening a day. We trace every hop an order takes, finish the Fishbowl setup most installs never finish, wire the storefront straight into it, and build the connectors where nothing exists to buy.
- Web orders re-keyed into the ERP by hand
- Stock counts that disagree between storefront, ERP and shelf
- Purchasing driven by walking the racks, not reorder points
02 / Agents · Pipelines · Dashboards
AI Automation
The work that only happens when a specific person is in — listings, tracking emails, stock updates, the Monday numbers — done by agents in seconds, on the systems you already own. With approval gates on anything that spends money, an audit trail on everything, and a kill switch that works.
- Nights spent on listings, tracking emails and stock updates
- Reports rebuilt by hand every Monday morning
- One person watching every queue, every day
03 / Shopify · Websites · Product content
Storefront & Catalog
Buyers in this industry shop by application, not by SKU list. We rebuild the storefront around how they actually search, make product pages answer “will this fit?” before anyone calls, and get the catalog data into the shape distributors and marketplaces can ingest.
- A site that looks — and converts — like it did in 2016
- Product pages that never answer “will this fit my car?”
- Catalog data distributors and marketplaces can’t ingest
Start here
The SystemsDiagnostic.
We trace one order end to end — through your storefront, your ERP, your carrier, your books, and every spreadsheet in between — and come back with what it actually costs you and what to build first.
Yours to keep — including if you build it yourself, or hand it to somebody else.
You get
- A systems map of every hop an order takes today — the real process, not the documented one
- A count of the human touches, and where each one is
- The three automations with the shortest payback, sized and sequenced
- A costed build plan with effort and an owner against each line
Fixed fee, quoted on the first call, credited in full against the build if you go ahead. Most engagements start here. Some end here, and that’s a fine outcome.
Book the Systems DiagnosticApproach
Four phases.You keep everything we build.
Diagnostic
Walk the operation, pull the data, and trace how an order actually moves — through the storefront, the ERP, and every spreadsheet in between.
Findings & roadmap
A direct read-out: what we found, what it costs, what to build. Sequenced by payback, with effort and an owner against each item.
Implementation
We build — integrations, agents, storefronts, dashboards — alongside your team, shipped in increments you can check. Most firms stop before this. This is where the value is.
Handover
Your team runs it. We review on an agreed cadence, verify the metrics held, and address drift. Some clients keep a retainer. Some don’t need one.
Name the one thingthat isn’t working.
Orders keyed in twice. Inventory that never matches. A site that costs more than it makes. Tell us which one it is and we’ll tell you straight, on the first call, whether we can fix it.